Legal, privacy and cookie information

Terms, policies, and legal notices for WithPraxis.ai.

This page sets out the legal terms that govern your use of our website and services. It is written to be clear and accessible, while providing appropriate legal protection for both parties.

WithPraxis Ltd is a company registered in England and Wales. We are certified to ISO 27001 (information security) and ISO 9001 (quality management). Our practices align with GDPR requirements and, where applicable, PCI DSS standards.

These terms are governed by the laws of England and Wales. By accessing this website, you agree to be bound by these terms.

Last updated: 4 February 2025

Introduction

These terms apply to all visitors and users of withpraxis.ai (the "Website") and any services provided by WithPraxis Ltd ("we", "us", "our").

By accessing this Website, you confirm that you accept these terms and agree to comply with them. If you do not agree, you should not use this Website.

For detailed information about our operational governance practices, data handling procedures, and security measures, please refer to our Governance page.

Nothing in these terms affects your statutory rights as a consumer.

Terms of use

You may use this Website for lawful purposes only. You must not use this Website in any way that breaches applicable laws or regulations.

You agree not to:

  • Use automated systems or software to extract data from this Website (scraping)
  • Attempt to gain unauthorised access to any part of this Website or its systems
  • Introduce viruses, trojans, worms, or other malicious code
  • Use this Website in any way that could damage, disable, or impair it
  • Reproduce, duplicate, copy, or re-sell any part of this Website without permission

We do not guarantee that this Website will always be available or uninterrupted. We may suspend, withdraw, or restrict access at any time without notice.

Content on this Website is provided for general information purposes only. It does not constitute professional advice, and you should seek appropriate professional guidance before taking action based on information found here.

Service agreements

These terms govern use of our Website only. Delivery of WithPraxis services (consulting, platform implementation, AI application development, etc.) is governed by separate written agreements.

Service-specific terms are agreed in writing before work begins and typically cover:

  • Scope of work and deliverables
  • Timelines and milestones
  • Payment terms and schedules
  • Liability and indemnity provisions
  • Intellectual property ownership
  • Confidentiality obligations
  • Data processing terms and responsibilities

If you engage our services, you will receive comprehensive terms tailored to your specific engagement.

Privacy and data protection

We take data protection seriously. We are committed to protecting your personal information and being transparent about how we use it.

Our practices align with:

GDPR ComplianceGDPRData Protection

Information we collect

We may collect and process the following personal data:

  • Contact information you provide through forms (name, email, company)
  • Technical data (IP address, browser type, device information)
  • Usage data (how you interact with our Website)
  • Communication records when you contact us

Lawful bases for processing

We process your data on the following legal bases:

  • Consent: where you have given clear consent for us to process your data
  • Legitimate interest: where processing is necessary for our legitimate business interests
  • Contract: where processing is necessary for a contract we have with you
  • Legal obligation: where we must comply with a legal requirement

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data and receive a copy
  • Rectify inaccurate or incomplete data
  • Request erasure of your data ('right to be forgotten')
  • Object to processing based on legitimate interests
  • Request restriction of processing
  • Data portability - receive your data in a structured format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at solve@withpraxis.ai.

If you are unhappy with how we have processed your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Data Protection Contact

For data protection enquiries, requests to exercise your rights, or any questions about how we process your personal data, contact:

Email: solve@withpraxis.ai

You can also contact our governance team for detailed documentation or specific data protection questions.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact enquiries are typically retained for 24 months unless a longer relationship exists.

Data breaches

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay as required by law.

We have procedures in place to detect, report, and investigate data breaches. Where appropriate, we will also notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of a breach.

International transfers

Where we transfer data outside the UK, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other legally recognised mechanisms.

Security measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

For detailed information about our security practices, certifications, and governance approach, see our Governance page.

Children's privacy

Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.

Data ownership

Where we provide services to clients, client data remains the property of the client at all times.

WithPraxis acts as a data processor only for agreed purposes. We do not claim ownership of client data, and we do not treat it as a shared asset or product input.

We do not:

  • Sell client data to third parties
  • Use client data for purposes beyond the agreed scope
  • Train AI models on client data without explicit written agreement
  • Share client data across engagements

Full details of our data stewardship practices are available on our Governance page.

Cookies and tracking

This Website uses cookies - small text files stored on your device - to improve functionality and understand how visitors use our site.

Essential cookies

These are necessary for the Website to function properly. They enable basic features like page navigation and access to secure areas. The Website cannot function properly without these cookies.

Analytics cookies

We may use analytics cookies to understand how visitors interact with our Website. This helps us improve our content and user experience. Analytics data is aggregated and anonymised where possible.

Managing cookies

You can control cookies through your browser settings:

  • Block all cookies (this may affect Website functionality)
  • Delete cookies after each session
  • Accept cookies from specific sites only
  • Receive notification when a cookie is set

We do not use cookies for behavioural advertising or cross-site tracking.

Accessibility

We are committed to making this Website accessible to all users. Our Website is designed to meet WCAG 2.1 Level AA standards.

Our accessibility standards align with:

WCAG 2.1 Level AAWCAG 2.1 AAWeb Accessibility
EN 301 549EN 301 549EU Accessibility
Section 508Section 508US Accessibility

This includes:

  • Keyboard navigation support
  • Screen reader compatibility
  • Sufficient color contrast
  • Resizable text without loss of functionality
  • Clear focus indicators
  • Alternative text for images

We test accessibility throughout development and welcome feedback on areas for improvement.

Full accessibility statement available on our Governance page.

If you experience accessibility barriers or have specific accessibility requirements, please contact us at solve@withpraxis.ai.

AI and automated processing

WithPraxis uses artificial intelligence as part of our service delivery. We believe in transparency about how AI is used and its limitations.

How we use AI

AI may be used to:

  • Provide decision support and recommendations
  • Analyse patterns and identify opportunities
  • Assist with content generation and communication
  • Support operational efficiency

Human oversight

We maintain human oversight of AI systems:

  • AI outputs are advisory, not deterministic
  • Material decisions are reviewed by qualified humans
  • AI does not act autonomously on client systems or data
  • We apply guardrails on inputs, prompts, and outputs

Your rights regarding automated processing

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. Where such processing occurs, you can request human review. Contact us at solve@withpraxis.ai to exercise this right.

Our AI governance aligns with:

NIST AI Risk Management FrameworkNIST AI RMFAI Governance
ISO/IEC 42001ISO 42001AI Management

Third-party services

This Website may contain links to third-party websites or services. These links are provided for convenience only.

We do not control third-party websites and are not responsible for their content, privacy policies, or practices. Following a link to a third-party website is at your own risk.

Where we use third-party service providers:

  • We select reputable providers with appropriate security measures
  • Data sharing is limited to what is necessary for the service
  • We maintain contractual protections where personal data is processed
  • Providers are required to handle data in accordance with our instructions

We do not sell or rent personal data to third parties.

Intellectual property

All content on this Website - including text, graphics, logos, images, software, and design - is the property of WithPraxis Ltd or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Permitted use

You may:

  • View and print pages for personal, non-commercial use
  • Share links to pages on this Website
  • Quote brief extracts with appropriate attribution

Prohibited use

Without our prior written consent, you may not:

  • Reproduce, duplicate, or copy substantial portions of this Website
  • Modify, adapt, or create derivative works
  • Use our trademarks, logos, or branding
  • Frame or embed this Website within another site
  • Use content for commercial purposes

All rights not expressly granted are reserved.

Limitation of liability

This Website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties or representations about the accuracy, completeness, or suitability of the information on this Website.

What we exclude

We do not accept liability for:

  • Loss of profits, revenue, business, or anticipated savings
  • Loss of data or information
  • Loss of goodwill or reputation
  • Any indirect, consequential, or special damages
  • Losses arising from your reliance on information on this Website
  • Losses arising from events beyond our reasonable control

What we do not exclude

Nothing in these terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any matter which cannot lawfully be excluded or limited

Events beyond our control

We are not liable for failure to perform our obligations due to events beyond our reasonable control, including but not limited to:

  • Acts of God, severe weather, or natural disasters
  • War, terrorism, or civil unrest
  • Pandemic or public health emergency
  • Governmental actions or changes in law
  • Telecommunications or internet service provider failures
  • Power outages or utility failures
  • Labour disputes or industrial action

In such circumstances, our obligations will be suspended for the duration of the event.

Professional advice disclaimer

Information on this Website does not constitute professional, legal, financial, or technical advice. You should always seek appropriate professional advice before making decisions based on information from this Website. We accept no liability for actions taken based on Website content without appropriate professional guidance.

Changes to these terms

We may update these terms from time to time. Any changes will be posted on this page with an updated "last updated" date.

Material changes that significantly affect your rights will be communicated through a prominent notice on our Website or, where appropriate, by email.

Your continued use of this Website after changes are posted constitutes acceptance of the revised terms. We encourage you to review this page periodically.

Contact and disputes

Governing law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Dispute resolution

If you have a concern or dispute, we encourage you to contact us first. We will endeavour to resolve matters informally before any formal legal proceedings.

Severability

If any provision of these terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

Assignment

You may not transfer, assign, or delegate your rights or obligations under these terms without our prior written consent. We may assign or transfer our rights and obligations under these terms without your consent, including in connection with a merger, acquisition, or sale of assets.

Entire agreement

These terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and WithPraxis Ltd regarding use of this Website. They supersede all prior agreements, understandings, negotiations, and discussions, whether written or oral.

Waiver

Our failure to enforce any provision of these terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by us to be effective.

Contact details

For legal enquiries, data protection requests, or any questions about these terms:

Email: solve@withpraxis.ai

Company: WithPraxis Ltd

Jurisdiction: England and Wales

Have a question?

For legal enquiries, compliance requests, or detailed documentation, we're happy to help.

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