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decision automation
All articles tagged with "decision automation".
Decision intelligence implementation insights
Agentic Pricing Intelligence: When Custom Models Set Prices Autonomously
Most B2B distributors take three days to change a price. By the time it's live, the margin opportunity has passed. Autonomous pricing agents compress this cycle from days to minutes — but only if governance is built in from the start. Without it, you hand control to a system that optimises for volume while destroying margin.
Decision intelligence implementation insights
Decision Ownership in Agentic AI: Who's Responsible When the System Decides?
A dynamic pricing system adjusts margins autonomously across 8,000 SKUs. A high-volume customer's pricing drops 4.2% overnight. Nobody approved it. Nobody noticed until the monthly margin review. £52,000 in lost contribution over six weeks. This is the liability problem with agentic AI. The system made the decision. The algorithm followed its training. But when the finance director asks who authorised a £50K margin giveaway, the answer is nobody. The system decided autonomously, and the governance framework didn't exist to prevent it. This article examines practical frameworks for managing financial and operational liability when autonomous systems make decisions that impact customer relationships, inventory, or pricing without human approval. It covers real-world failure modes, liability exposure, decision governance structures, and the trade-offs between autonomy and oversight.